Refund policy
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No Returns or Refunds
At AS.IF, all sales are final. We do not accept returns or issue refunds for any purchases made through our store or website. -
No Exchanges
We do not offer product exchanges, except under specific circumstances outlined below. -
Exceptions – Damaged or Incorrect Items
a. Damaged Items
If your item arrives damaged, please contact our support team within 48 hours of receiving your order. Include your order number and clear photos of the damage. If your claim is approved, we will send a replacement item at no additional cost.b. Incorrect Items
If you receive an item that is different from what you ordered, contact us within 48 hours of delivery. Include your order number and a photo of the incorrect item. Upon verification, we will ship the correct item to you free of charge. -
How to Submit a Claim
To report a damaged or incorrect item, email us at a.s.ifapparellc@gmail.com with the subject line:
"Damaged/Incorrect Item Claim"
Be sure to include the following details:-
Full name
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Order number
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Description of the issue
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Clear photos of the item
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Any other relevant information
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Claim Window
All claims must be submitted within 48 hours of receiving your order. Claims submitted after this timeframe will not be considered. -
Shipping Costs for Replacements
If a replacement is approved, AS.IF will cover all shipping costs for the replacement item. You will not be required to return the original product. -
Final Decision
AS.IF reserves the right to make the final determination on all claims involving damaged or incorrect items.
By completing a purchase, you confirm that you have read, understood, and agreed to this No Return, No Refund Policy.
This policy is subject to change at any time without prior notice. Please refer to our website for the most current version.